PRIVACY POLICY
Yarra Valley Archery Park (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, make a booking, contact us, or use our services.
1. Information We Collect
We may collect personal information including:
– Name
– Email address
– Phone number
– Postal address
– Booking details
– Payment information (processed securely through third-party payment providers)
– Information you provide through contact forms, enquiries, reviews or surveys
– Website usage information, including IP address, browser type, pages visited and cookies
2. How We Collect Information
We collect information when you:
– Make a booking
– Submit an enquiry through our website
– Contact us by phone, email or social media
– Subscribe to our newsletter or marketing communications
– Complete forms on our website
– Interact with our website through cookies and analytics tools
3. Why We Collect Information
We collect personal information to:
– Process and manage bookings
– Communicate with you regarding your booking or enquiry
– Provide customer support
– Improve our services and website
– Send marketing communications where you have consented to receive them
– Meet legal and regulatory obligations
– Protect the safety and security of our visitors and business
4. Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
We may use services such as Google Analytics to understand how visitors use our website. These services may collect information such as pages visited, time spent on the site and general location data.
You can adjust your browser settings to refuse cookies; however, some parts of the website may not function correctly.
5. Payment Processing
Online payments may be processed through secure third-party payment providers such as PayPal or other payment gateways.
We do not store your complete credit card details on our servers.
Please refer to the privacy policies of those payment providers for information about how they handle your data.
6. Disclosure of Personal Information
We may disclose your information to:
– Booking and payment service providers
– Website hosting and technology providers
– Marketing and communication platforms
– Professional advisers where required
– Government authorities where required by law
We do not sell or rent your personal information to third parties.
7. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
8. Access and Correction
You may request access to personal information we hold about you and request corrections if the information is inaccurate, incomplete or out of date.
To make a request, please contact us using the details below.
9. Marketing Communications
If you have opted in to receive marketing communications, we may send you information about promotions, events and services.
You may unsubscribe at any time by using the unsubscribe link provided in our emails or by contacting us directly.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Yarra Valley Archery Park
Effective Date
4 June 2026